Warranty policy

Note : We only provide the warranty for the buyer who purchased on Amazon(AMDTU Light ) or AMDTU website

Who we are

AMDTU provides a straightforward warranty that is processed in the most hassle-free way possible. Every of our products are well inspected and tested before sending to customer, however the broken is still happen during the transportation as the material is glass.

If you received any broken light bulbs or unworkable bulbs or other reasons you want to return the bulbs, please contact us fifirst before return to amazon. We will help you to sort out immediately.

Email Address

[email protected]

30-Day Money-Back Guarantee for Any Reason

Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase. · Returns must include all accessories · Items must include original packaging · For non-quality related warranty claims, buyer is responsible for shipping costs · For non-quality related warranty claims, AMDTU refunds the cost of the product itself · Returns may be rejected if items do not meet the above requirements

Warranty Claims for Quality-Related Issues

All quality-related defects on items sold directly by AMDTU are covered by an extensive warranty, starting from the date of purchase (see top of page for your product’s warranty timeline).

For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available, otherwise a new item will be sent. In situations where a replacement is not an available or preferred option, AMDTU will offer a partial refund according to the usage time of the device.

Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.

Process:
· Buyer must provide sufficient proof of purchase
· AMDTU must document what happens when buyers troubleshoot the product
· The defective item’s serial number and/or visible proof depicting the defect are required
· It may be necessary to return an item for quality inspection